5 Checks you must do before buying a used iPhone or iPad
Let's face it, anything Apple is expensive. That's why buying a second-hand Apple device is very enticing, especially at a reasonable price. However, if you don't do your homework, even if you purchase the device from the original owner, you may still be locked out.
5 Checks you must do before Buying a Used
iPhone or iPad
1 Have the owner Remove the Password
Sometimes the simplest checks can be the most often overlooked ones. To remove the main passcode from the device, have the owner click on the Settings > Touch ID & Passcode and then Turn Passcode Off. The app will then request the owner to re-enter the passcode to disable it once and for all.
2 Have the owner Remove the Restrictions
Even if the main passcode has been removed, the restrictions passcode may still be enabled.
Even if another user knows the main passcode, the secondary restrictions passcode help's to protect the owner from another user to make any changes to the device at all. To ensure restrictions are disabled, have the owner click on the Settings > General > Restrictions.
If Restrictions is indicated to be Off, then no problem. If it is On, have the owner key in the secondary Passcode and then Disable the Restrictions.
3 Check if the IMEI is Blacklisted
For a few different reasons, the IMEI of the device can be blacklisted. Two major reasons being that the device has been lost/stolen and the original owner has blocked the IMEI or that the owner has not fulfilled their obligation to the carrier who had subsidized the phone. In either case, once the device has been blacklisted it will not be able to be used on the data networks in North America.
To ensure you are purchasing a device with a clean IMEI, we recommend going to the following website and submitting the 15 digit IMEI number:
To find the IMEI, click on Settings > General > About. Then scroll down until you find 15 digit IMEI number.
Alternatively, the IMEI can be found by clicking on the phone application and keying in the code *#06#
Once the IMEI is submitted, the website will indicate whether or not the device has been reported lost or stolen or if it is on the national blacklist.